My interview tips summary: The key to feeling confident during a job interview is preparation -- one of my 20 career builders (see my 20 articles based on National Career Development Guidelines) for college students who happen to have cerebral palsy (CP).
After considering the road map those guidelines outline for your college student, I believe the most essential interview tips you can give your college student with CP are these: Know yourself, know how you react to various situations and prepare yourself so you can be at the top of your performance.
That’s not easy for us as mature adults let alone your youngster in college with CP who may be uneasy about how to handle upcoming job interviews.
Feeling confident in any job interview situation hinges on whether job candidates have personally addressed their strengths and challenges and whether they have discovered how and where they do their best work, according to Sybil Pressprich, Senior Counselor, Adult Career & Special Student Services, University of Wisconsin-Madison.
“Get feedback from others and pay attention to yourself and your reactions to various situations,” recommends Pressprich, who organizes practice interview situations and provides interview tips for her clients.
Pressprich says college students must decide what they want to get across to their interviewers during the first 15 minutes of the discussion. They need to think like an employer. They need to ask themselves:“Who am I? What does the employer expect?”
And, your college student with CP also needs to prepare for a behavioral interview, which is much more probing than traditional interviewing. Under a behavioral interview, employers predetermine which skills are necessary for the open job and then ask very pointed questions to determine if the job seeker possesses those skills.
For example, if successful customer care is essential for a position, then your youngster may be asked about applicable experience in customer service and personal views about how to achieve superior customer service.
So, in other words, Pressprich explains, the key to your college student with CP feeling confident during the next on-campus job interview is preparation (the "first page" of her portfolio of interview tips).
However, displaying confidence during a job interview is often difficult,
especially if your youngster has disability issues to address.
But, don’t despair if, at first, you don’t see that confidence in your youngster. Pressprich points out that 98 percent of job seekers experience self-doubt and even some symptoms of depression at some time during a job search (especially when it involves a transition from a college environment to a work setting).
The good news is you can help your college student to alleviate that stress and depression and build self-confidence by collecting (and passing on) interview tips you believe to be essential to his or her success in finding a job.
Consider these confidence-building interview tips that Pressprich offered to career counselors during the 12th Annual Summer Institute on Education and Work at the University of Wisconsin-Madison in July 2011. She recommends that you encourage your youngster to:
I found Pressprich’s suggested tactics for focusing on personal strengths particularly helpful. She recommends “The Interview Rehearsal Book: Seven Steps to Job-winning Interviews Using Acting Skills You Never Knew You Had” by Deb Gottesman and Buzz Mauro (Berkley Pub Group, 1999).
Gottesman and Mauro recommend that college students keep a journal and complete two of these sentences each day leading up to their job interviews:
As a person with CP, I spend a lot of time (much more than the average
person) in the bathroom each morning getting dressed etc. I use that “extra time”
to capture my affirmative thoughts about myself on a daily basis and keep them
on Post It notes on my mirror. Many of them are essentially interview tips.
Your youngster can do the same and review all of those affirmative notes the day before a job interview.
He or she can also identify positive personal attributes by following this exercise from the interview tips I found in the Gottesman and Mauro book.
Complete the sentence, “I am …,” creating a list of adjectives (which may already be in your resume) to describe yourself. Select the top five attributes you believe to be most noteworthy.
Then, for each attribute, the co-authors recommend writing a specific example from your work or personal life about when you exhibited that trait.
What are the three attributes which could prove to be most useful in the job for which you are interviewing? Write about how each of these three attributes would be helpful for your future employer. Also review those the day before your interview.
By following these simple exercises, Pressprich says, job seekers are controlling what’s real, managing their stress levels and detailing their attributes. They’re preparing themselves to present what they want to get across to their prospective employers during those first 15 critical minutes of their job interviews.
How critical are those first 15 minutes? According to the Society for Human Resource Management, 63 percent of job interviewers generally know 15 minutes into a job interview whether they’ll make a “not-to-hire” decision on a particular job candidate.
So, those 15 minutes of a job interview are critical. That’s one of the most important job interview tips I can pass along to you as you career coach your college student with CP.
Interviewing is a portal through which talent enters an organization, points
out Florence Haley, SPHR, IPMA-HR CP, Director of Human Resources, City of Beloit, WI.
“If you get to an interview,” she tells college students, “you know the prospective employer believes you can do the job. The interviewers want to find out if you’re the right fit for the organization and if you’re motivated to do the job to the best of your ability.”
Employers believe past behavior predicts future behavior, says Haley, who also spoke at the 12th Annual Summer Institute. She advises that college students tell their interviewers what they want to know in concrete terms through brief stories about their accomplishments.
Those stories, according to Haley, should answer these questions that interviewers most likely have in the back of their minds:
It's best to give details but be brief and avoid generalities. “Cite the situation you faced, the action you took and the results (some kind of measurement) you generated,” Haley urges in her remarks to college students.
And, she always recommends avoiding statements such as, “This is my dream job,” “I think outside the box.” and “I’m results-oriented” -- which are generalities and have become clichés.
She also cringes when she hears, “I need a job” or “I just need a break,” which I also sometimes hear from job seekers with disabilities. Employers really don’t care because those considerations are irrelevant to the interview situation, which is designed to match what the job requires with what the job applicant offers, Haley asserts.
But, employers want job seekers to do a good job in the interview because they want to find the right person for the job, she says. “They don’t want to find themselves again interviewing to fill the same job in six months.”
So, use these interview tips to help your college student prepare, practice and relax before a job
interview. And, encourage him or her to “be yourself.”
According to the National Career Development Guidelines (NCDG), these are the 11 career development competencies your youngster should be developing at the “implementation” level during college:
The content of my web site follows the NCDG framework for each of these five stages in your youngster’s development:
As your youngster progresses through each of these five developmental milestones, I’ll show you the barriers I personally encountered (and worked around) as a person with CP and the options you and your youngster can consider for your own “workarounds.” Many of those workarounds will likely turn out to be interview tips.
Specifically, I have divided the 11 NCDG competencies for your high school student into two sets of 10 disability-focused articles. One set is based on self-confidence, and the other set is focused on competitive advantage for your college student:
10 career builders which foster your youngster’s self-confidence. These include developing:
10 career builders which provide opportunities to discover a personal competitive edge. These include developing:
In essence, each of these career builders are also interview tips because they ultimately will help your youngster develop into an individual who will stand out in job interviews and who will be a job candidate employers will want to hire.
Since 1997, I’ve met many accomplished people with CP who are successfully working within a wide variety of occupations. On this site, you’ll find their success stories (and how their parents and other mentors have helped them succeed by using some of the above interview tips to coach them).
Follow me, and you and your youngster with CP will also have the opportunity to share your views about specific mentoring issues as well as personal success stories with others facing some of your same challenges.
You'll have the opportunity to grow together within each of the above stages of discovery and learning.